Frequently Asked Questions:
Where is the Hyde Park Office?
The Advocate Medical Group Hyde Park Office moved on December 3, 2010 and is now located at 1301 E 47th Street. The new office is closer to Lake Shore Drive, more modern and has free parking.
How do I leave a voice mail for my doctor?
You can't direct dial to our voicemail but you can leave a voicemail message by asking the receptionist to transfer the call directly to the doctor's voice mail. The message will be received by the doctor the next time they check their voice mail. Voice mail is only checked when the doctor is in the office and not with patients usually at the end of the day. For more urgent calls ask the doctor to be paged. An alternative to voice mail is the Contact Us link above which allows a secure message to be sent to the office and given to the doctor during the day.
I work during the week can I see my doctor on Saturday?
Dr. Carlson and Dr. Litoff have Saturday hours at the Hyde Park Office. Dr. Carlson is there on the first Saturday of the month and Dr. Litoff is there on the third Saturday of the month. We use that office as it is open every Saturday and is easier for us to use as they already have a support staff for to help you. Dr. Carlson's assistant Brenda will be there when he is there and Dr. Litoff's assistant Marilyn will be there when he is there. You can see any of the Hyde Park physicians there on Saturdays we are not there.
What hospital are Millennium physicians on staff?
Advocate Illinois Masonic Medical Center click on this link to learn more. Illinois Masonic was named one of the top 100 hospitals in the nation by Thompson Reuters in 2010. If you go to a different Advocate Hospital your doctor can arrange for you to be cared for by a hospitalist, a specialist in hospital care, that is part of the Advocate Medical Group.
What is Advocate Care?
Advocate's new contract with Blue Cross and Blue Shield of Illinois is based on the accountable care organization model of health care delivery. Advocate is accountable for the full cost of healthcare for each patient cared for by an Advocate physician. Unlike an HMO, patients have a choice of doctors and hospitals. This model creates an incentive for your physician to deliver the highest quality care and achieve the best health outcomes.
Why can't I get a refill on my cholesterol medication, My numbers were "good" last year?
We don't want anyone to run out of medication that they need. However, if you haven't been to the office in over a year we will not be able to monitor the effects of that medication. You also will miss out on health maintenance you may need such as breast cancer or prostate cancer screening. Just call or send an email to schedule a visit and we will refill your prescription with enough medication until your appointment.
I called my pharmacy for a refill and they said I need "doctor's authorization" for more refills. How do I obtain that?
Use your pharmacy's electronic refill system. This will trigger a notification direct to your doctor through our electronic prescribing link to the pharmacy. This is usually faster than calling the office and is more accurate. If this doesn't work then go ahead and contact us.